FAQ's
How do I get a quotation ?
- Contact us by phone, fax or email (see
contact page) and we will visit and provide a free no
obligation quotation and discuss your requirements in detail.
Will you come on the agreed date?
- We will honour the dates agreed provided the weather
conditions allow. Where we are forced due to inclement weather
to delay work we promise we will keep you informed.
What can I expect to pay?
- We charge either by the hour for smaller jobs or a very attractive daily rate for bigger projects. No two jobs
are the same so we generally need to see what is required and discuss this with you in order to give you the best possible price. Everything
will be agreed with you before we start - There will be absolutely no hidden costs or
surprises.
Can you maintain my garden regularly?
- Yes we will agree at the outset what is required.
Everyone has their own idea of how much attention their garden
needs and the standard it is kept to. If that requires a visit every week or once or twice a month we will
accommodate whatever our customers require.
I've only a tiny patch of garden can you help look after this?
- No job is too small. We appreciate that to keep all the equipment needed even for a small garden can be
very inconvenient. so we can take care of that for you. With our attractive hourly rate you will only ever pay for the amount of work that is done.
Can I have my own design?
- Certainly, we will incorporate whatever you require, or you
can leave it to our expertise.
Do you do garden design ?
- We will attempt to incorporate our experience to complete
your requirements. We don't do fancy landscape plans but will
sketch out what we propose to do, giving advice where
appropriate.
What if I have to cancel or change the date?
- We understand this can happen, however as we may have set aside
your day and may have refused other bookings, there may
be circumstances where we will make late cancellation
charge, however provided it is rebooked we generally will not
charge.
You are so much cheaper than anyone else , is this an
inferior service?
- Absolutely not! This is a fully professional service and our
economical costs are based on the fact that we operate with
very low overheads. We are also aware that garden services
costs are yet another expense to householders and we want to
do our bit to
help keep things manageable! Feel free to read our testimonials
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